Terms of Use
These Terms of Use (“Terms”) govern your access to and use of the “NFT Claim Hub” web application (the “Service”). The Service is operated by the entity named in section 15 (“Operator”).
Acceptance of Terms
By clicking “Accept & Connect”, connecting your wallet, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access or use the Service. Use of the Service constitutes your acceptance of these Terms and your representation that you meet all eligibility requirements set out below.
1. Plain‑English summary (non‑binding)
- The Operator provides only the technical platform. All rewards are offered and fulfilled by the respective projects, not by the Operator. The Operator does not issue, guarantee, or control any rewards.
- The Service helps you discover eligible rewards for NFTs in your wallet and lets you submit claim transactions. Which rewards exist and under what conditions is determined solely by each project and the blockchain.
- You must be at least 21 years old and use the Service only from a jurisdiction where it is legal. You may not use the Service if you are in a sanctioned country or where blockchain-based rewards are prohibited.
- Blockchain and smart contracts are risky. You use the Service at your own risk and must verify every transaction before signing.
- The Service is provided “as is”. The Operator is not liable for rewards, missed claims, lost value, failed transactions, or third‑party (including projects’) conduct.
- Your XPR account name is stored on-chain when you claim, participate in surveys, or in streaks; the Service also logs account name and IP address when you connect or restore a session. To request deletion of data held by the Operator, email nftclaimhub@bloxprod.io.
2. Platform Role; Rewards Are From Projects
The Operator provides only the technical platform (software and user interface). The Operator does not issue, guarantee, or fulfil any rewards. All rewards (tokens, NFTs, or other benefits) that may be claimable or displayed in connection with the Service are offered, defined, and fulfilled exclusively by the respective projects that appear on the Service (or by the smart contracts and accounts controlled by those projects). The Operator has no control over which rewards exist, their amounts, eligibility rules, conditions, or availability.
The Operator is not responsible for any reward promised or delivered by a project, for the conduct of any project, or for the accuracy of any information that projects or third parties provide. Disputes about rewards, eligibility, or project behaviour are solely between you and the relevant project. To the maximum extent permitted by law, the Operator assumes no liability for any rewards or for the actions or omissions of projects or other third parties.
3. The Service
The Service provides a user interface that may (a) display projects, pools, collections, eligibility, and estimated values, and (b) initiate blockchain transactions for claiming rewards. The Service does not custody your assets and does not control the underlying blockchain or any smart contract.
All on‑chain actions require your explicit approval and signature through your chosen wallet. You are solely responsible for reviewing transaction details (contract, action, parameters, fees) before signing.
4. Eligibility, Age & Geographic Restrictions
Age. You must be at least 21 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement. The Service is not directed at persons under 21.
Geography and legality. You may use the Service only if you are located in and comply with the laws of a jurisdiction that permits the use of blockchain-based reward platforms and the types of activities facilitated by the Service. The Service must not be used by persons in jurisdictions where such use or blockchain-based rewards are prohibited or restricted. You are responsible for ensuring that your use complies with all applicable local, national, and international laws.
Sanctions. You represent and warrant that you are not located in, incorporated in, or a resident or citizen of any country or territory subject to comprehensive embargoes or sanctions (e.g. by the European Union, the United States, or the United Nations), and that you are not listed on any applicable sanctions list. If you are in such a jurisdiction or so listed, you must not use the Service.
If the Operator becomes aware or has reasonable grounds to believe that you do not meet these eligibility requirements, the Operator may suspend or terminate your access to the Service without liability.
5. Wallets
You must use a compatible wallet (e.g., WebAuth) and comply with all applicable laws and wallet terms. You are responsible for safeguarding your private keys, seed phrases, devices, and accounts. If you lose access to your wallet, you may lose access to rewards and assets.
6. Claims & Rewards
A “claim” is a blockchain transaction submitted by you to a smart contract that may distribute rewards. Eligibility and outcomes are determined solely by the applicable smart contract rules, the respective project, and on‑chain state. The Service may show “open” or “claimed” indicators and estimated USD/token values for convenience; these may be inaccurate, delayed, or incomplete due to indexers, RPC providers, market data sources, caching, or bugs.
Rewards are from projects, not the Operator. As stated in section 2, all rewards are offered and fulfilled by the respective projects (or their smart contracts). The Operator is not responsible for any tokens, token contracts, or smart contracts that may be distributed as rewards. The Operator does not control, audit, endorse, or guarantee the security, functionality, value, legality, or legitimacy of any tokens or token contracts. You are solely responsible for researching and evaluating any rewards you may receive. The Operator assumes no liability for losses, damages, or issues arising from rewards or from tokens or token contracts distributed through claims.
Claims can fail for many reasons including, without limitation: smart‑contract restrictions, time windows, cooldowns, network congestion, wallet errors, chain forks/reorgs, insufficient resources/fees, RPC failures, incorrect metadata, or third‑party outages. You acknowledge that claims are not guaranteed and that you may miss reward opportunities.
7. Risks
Blockchain and smart contract risks. You understand and accept the risks inherent to blockchains and smart contracts, including:
- smart contract bugs, exploits, or unexpected behavior;
- network instability, congestion, downtime, forks, reorganizations, or protocol changes;
- indexer and API delays or inaccuracies;
- loss of access due to wallet compromise, phishing, malware, or user error;
- token/NFT price volatility and liquidity risk;
- regulatory or tax consequences.
You agree to perform your own due diligence and to use trusted devices and networks. Never share your seed phrase or private keys.
8. Disclaimers
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non‑infringement, and any warranties arising from course of dealing or usage of trade.
We do not provide financial, investment, legal, or tax advice. Any information displayed (including USD estimates) is for informational purposes only.
9. Limitation of liability
To the maximum extent permitted by applicable law, in no event will the operator(s) of the Service ("Operator") be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, loss of rewards, loss of opportunity, loss of data, loss of goodwill, or loss of value (including token/NFT value), arising out of or related to your use of (or inability to use) the Service, even if the Operator has been advised of the possibility of such damages.
Some jurisdictions do not allow certain limitations of liability. In such jurisdictions, the above limitations apply to the fullest extent permitted.
10. Indemnity
You agree to defend, indemnify, and hold harmless the Operator and its affiliates, contributors, and service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any law or third‑party rights, or (d) your submission of any transaction or interaction with any smart contract.
11. Third‑party services
The Service may rely on third‑party services (wallet providers, RPC endpoints, indexers, price feeds, hosting providers, analytics, etc.). The Operator does not control these services and is not responsible for their performance, availability, security, or content. Your use of third‑party services may be subject to their own terms and privacy policies.
Intellectual property and trademarks. Names, logos, images, and other content displayed on the Service (including project names, pool names, and artwork) may be trademarks or other intellectual property of third parties. The Operator does not claim ownership of such content and does not warrant that any such content does not infringe the rights of others. Responsibility for ensuring that project names, logos, and other materials do not violate third‑party intellectual property or trademark rights lies with the respective projects. If you believe that content on the Service infringes your trademark or other intellectual property rights, please contact the Operator at the address given in section 15.
External links and project content. Projects displayed on the Service may publish external links (e.g., to websites, social media, documentation, or other resources). The Operator is not responsible for any external links, content, or resources provided by projects or third parties. The Operator does not review, endorse, verify, or control external links or their content. You access external links at your own risk. The Operator assumes no liability for any damages, losses, or issues arising from your use of or reliance on external links, including but not limited to: phishing, malware, scams, fraudulent content, inaccurate information, or violations of applicable laws.
12. Data processing, logging & deletion requests
On‑chain data. When you submit claims from reward pools, participate in surveys, or participate in streaks, your XPR account name (and related data required by the smart contracts) is recorded on the blockchain by the underlying network and the respective smart contracts. The Operator does not control the blockchain; that data is stored on-chain by the protocol and cannot be altered or erased by the Operator.
Logging. When you connect your wallet or restore a session, the Service or its infrastructure may log data for operational and security purposes. This may include your XPR account name, IP address, timestamp, event type (e.g. connect_attempt, connect_success, restore_attempt, restore_success), permission, wallet type, and other technical data such as referrer URL or user‑agent string. Such logs are processed in accordance with applicable data protection law.
Deletion and other requests. If you wish to request deletion of, or object to the processing of, data held by the Operator (such as logging data), or if you have questions about data linked to your account, please send an email to nftclaimhub@bloxprod.io. This applies in all cases, including in relation to data associated with reward-pool claims, survey participation, or streak participation. Note: data already recorded on the blockchain cannot be removed or modified by the Operator; only data stored by the Operator (e.g. server-side logs) can be addressed in response to a deletion request, to the extent legally and technically feasible.
13. Changes & termination
We may update these Terms from time to time. The “Effective date” above indicates when the Terms were last updated. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms. We may modify, suspend, or discontinue the Service (in whole or in part) at any time without notice.
14. Governing law & severability
These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict of laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer (Verbraucher), mandatory consumer protection laws of your country of residence may apply and statutory rules on jurisdiction remain unaffected. Nothing in these Terms is intended to limit or exclude rights that cannot be limited or excluded by law. If you are using the Service for business purposes (i.e., you are not a consumer), the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms shall be the courts at the Operator’s registered office in Germany, to the extent permitted by law.
Severability. If any provision of these Terms is or becomes invalid, illegal, or unenforceable in any jurisdiction, that shall not affect the validity or enforceability of the remaining provisions in that jurisdiction or of that or any other provision in any other jurisdiction.
15. Contact
Service provider / operator:
Email: info@bloxprod.io
Online Dispute Resolution (ODR): The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. We are not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board.
If you contact support, please include the relevant log output from the “Status & technical info” section.